Symptom
If you see the image below on the display when using iPod nano (2nd Generation), proceed to the Solution section:
Products affected
- iPod nano (2nd Generation)
Solution
In some cases, your iPod nano may simply need to be reset. Follow the steps below to reset your iPod nano:
- Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again).
- Press and hold the Menu and Center (Select) buttons simultaneously for about 6 to 10 seconds until the Apple logo appears. You may need to repeat this step.
If resetting iPod nano does not resolve the issue, it may require service. Service can be obtained from the following locations:
- Apple Retail Store - Genius Bar
- iPod Service Website
- Apple Authorized Service Provider
